Better Business Bureau warning: hotel scam

If you got a phone call in your hotel room in the middle of the night asking for your credit card number would you divulge it? According to the Better Business Bureau (BBB) serving east Texas, hotel guests are falling for the scam.

According to the BBB, the caller identifies themself as a hotel employee and tells the guest the hotel computer system crashed. The BBB says the guest is told their credit card information is needed, and a discount on the room is offered for the inconvenience.

There is no indication this is a widespread ripoff at this point, but it caught my attention because it’s unique. If I got a call in the middle of the night, I’d probably tell the hotel employee to call back in the morning. I wouldn’t get out of bed to grab my wallet in the middle of the night. However, when people are awoken they are not thinking as clearly so someone may fall for the ripoff.

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One response to “Better Business Bureau warning: hotel scam

  1. You can also tell the front desk when you check in that you do not want to be disturbed,or hold all messages until you check out in the morning. Most people have a cell phone and if it is an emergency,they will get their call on it.