Giant Eagle responds to coupon policy update

If you shop at Giant Eagle and use coupons, look at the policy before you grocery shop. The Northeast Ohio grocery store giant updated its policy. While the store says these are just updates and clarifications rather than substantive changes, shoppers are using the word “change.”

Whatever you call it, the new policy is generating a lot of reaction. Some of the updates include limiting similar Internet coupons to 2, and you can’t stack manufacturer and e-coupons. This is how the policy is at most stores. When I wrote about my experience stacking e-coupons and manufacturer coupons several months ago, an out of state couponer told me I was cheating. I wasn’t. It was allowed at Giant Eagle until today.

In response to the e-coupon and manufacturer stacking, Giant Eagle said in a prepared statement to me at NewsChannel 5, “the advent of digital and other internet-generated coupons prompted a clarification of what is referred to as “coupon stacking,” or the use of multiple manufacturer coupons on the same item. Per the existing conditions noted on most manufacturer coupons, stacking has always been prohibited for paper coupons, and today’s communication adds that online coupons are equivalent to their paper counterparts.”

Rachel Krych teaches couponing classes and runs the Facebook page, “ Couponing with Rachel .” She doesn’t think the new policy will change her shopping habits or ability to save money.

“I don’t think there are many places you can stack. An e-offer is a manufacturer’s coupon so the idea we were able to stack them for so long I think was a positive and now that they are changing it with the rest of the nation I don’t think should make that big of a deal,” couponer Rachel Krych said.

Hundreds of couponers and shoppers have sounded off on Giant Eagle’s Facebook page. Some people applaud the crackdown, while others blame extreme couponers for the changes.

“I think change is hard for anybody and with coupons they have their plan down and they have their way. They’re going to shop so any change is hard for some people to take,” Krych explained.

Giant Eagle will still double coupons.

Click here to read the entire policy.

What do you think of the change? Click comment and join the conversation.

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3 responses to “Giant Eagle responds to coupon policy update

  1. Karen Miller

    Hi,

    I just shopped at Giant Eagle yesterday and the e-coupons and manufacturer coupons did combine to save me more money. I got the Gillette deodorant & body wash for free.

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