Air Travel Consumer Guide: Airline Passenger Bill of Rights
Attorney General: National Association of Attorneys General
Better Business Bureau: Better Business Bureau
Car problems: NHTSA database for recalls, safety defects, and safety related complaints
Credit Report: Free only at Annual Credit Report
Dangerous Products: Search and report them to Consumer Product Safety Commission’s website Saferproducts
Directory of Companies to direct complaints: Consumer Action Handbook
Foreclosure Help
Free National Certified Housing Counselor: Hope Now
Free Local Certified Housing Counselor: in most communities dial 211
Ohio:
Save The Dream Ohio
Kansas:
El Centro, Inc. Kansas City, KS 913-677-0100
Harvest America Kansas City, KS 913-342-2121
Missouri:
Catholic Charities KCMO 816-221-4377
Greater Kansas City Housing Information Center KCMO 816-931-0443
HomeFree—USA KCMO 816-822-7241
Legal Aid of Kansas City KCMO 816-474-6750
NHS of Kansas City KCMO 816-822-7703 ext. 215
Nationally, you can search the HUD database or the NeighborWorks America directory.
Free 411 calls:
1-800-GOOG411 as in “Google 411″
Junk Mail:
Opt Out Prescreen - gets rid of preapproved, pre-screened offers of credit and insurance
Direct Marketing Association – what many consumers call “junk mail” or advertisements they don’t want
Deceased Do Not Contact List – stops mail for deceased loved ones
Do Not Contact List for Caretakers – stops marketing mail for loved ones you care for
Junk Email:
eMPS – remove your email address from national lists
Money management tools:
Counseling – find a nonprofit counselor
National Foundation for Credit Counselor – budget worksheet, calculator for life scenarios
Teaching kids about money
College credit card agreements
Consumer Action three part money management series
Money management free workshops:
$mart Money Choices – Ohio Treasurer
Money Smart Week (April) – free local workshops
America Saves Week (February) – free local workshops

Moving company:
Research:
Search Complaints, safety info, and contact information for interstate movers
Ohio Association of Movers
Missouri Movers Association
Moving Checklist from Federal Motor Carrier Safety Administration
State Moving Regulations & Agencies
Complaints:
Public Utilities Commission of Ohio
Federal Motor Carrier Safety Administration
Kansas Corporation Commission
Your phone bill explained: FCC
Social Service Agency Directory
Many communities are creating a directory of services through United Way. You just dial 211 on your phone, and you’ll be connected.
Unclaimed Property
State Search: National Association of Unclaimed Property Administrators
National Search: Missing Money
Utility Problem:
Ohio: Public Utilities Commission (PUCO)
landline phone, water — not municipal, natural gas, and electric, and moving companies
Ohio Consumers’ Counsel — Residential Utility Consumer Advocate
Kansas: Kansas Corporation Commission
local phone, investor-owned electric service providers, natural gas, some water, and moving companies – Click here to see if your gas, water, or electric utility is regulated by KCC
Missouri: Missouri Public Service Commission
phone, water, sewer, electric, natural gas, and manufactured housing

