Helpful Consumer Links

Air Travel Consumer Guide: Airline Passenger Bill of Rights

Attorney General: National Association of Attorneys General

Better Business Bureau: Better Business Bureau

Car problems: NHTSA database for recalls, safety defects, and safety related complaints

Credit Report: Free only at Annual Credit Report

Dangerous Products: Search and report them to Consumer Product Safety Commission’s website Saferproducts

Directory of Companies to direct complaints: Consumer Action Handbook

Foreclosure Help
Free National Certified Housing Counselor: Hope Now

Free Local Certified Housing Counselor:
Save The Dream Ohio

El Centro, Inc. Kansas City, KS 913-677-0100
Harvest America Kansas City, KS 913-342-2121

Catholic Charities KCMO 816-221-4377
Greater Kansas City Housing Information Center KCMO 816-931-0443
Legal Aid of Kansas City KCMO 816-474-6750
NHS of Kansas City KCMO 816-822-7703 ext. 215

Credability 800-251-2227
Credit Card Management Services Inc D/B/A 561-472-8000
Real Estate Education and Community Housing 561-712-9666
Urban League of Palm Beach County 561-833-1461 x3017

Florida also has a Hardest Hit Fund.

Nationally, you can search the HUD database or the NeighborWorks America directory.

In most communities, you can also dial 211.

Free 411 calls:
1-800-GOOG411 as in “Google 411”

Junk Mail:
Opt Out Prescreen – gets rid of preapproved, pre-screened offers of credit and insurance
Direct Marketing Association – what many consumers call “junk mail” or advertisements they don’t want
Deceased Do Not Contact List – stops mail for deceased loved ones
Do Not Contact List for Caretakers – stops marketing mail for loved ones you care for

Junk Email:
eMPS – remove your email address from national lists

Money management tools:
Counseling – find a nonprofit counselor
National Foundation for Credit Counselor
– budget worksheet, calculator for life scenarios
Teaching kids about money
College credit card agreements

Consumer Action three part money management series

Money management free workshops:
$mart Money Choices – Ohio Treasurer
Money Smart Week (April) – free local workshops
America Saves Week (February) – free local workshops

Moving company:
Search Complaints, safety info, and contact information for interstate movers
Ohio Association of Movers
Missouri Movers Association

Moving Checklist from Federal Motor Carrier Safety Administration
State Moving Regulations & Agencies

Public Utilities Commission of Ohio
Federal Motor Carrier Safety Administration
Kansas Corporation Commission

Your phone bill explained: FCC

Social Service Agency Directory
Many communities are creating a directory of services through United Way. You just dial 211 on your phone, and you’ll be connected.

Unclaimed Property
State Search: National Association of Unclaimed Property Administrators

National Search: Missing Money

Utility Problem:
Ohio: Public Utilities Commission (PUCO)
landline phone, water — not municipal, natural gas, and electric, and moving companies

Ohio Consumers’ Counsel — Residential Utility Consumer Advocate

Kansas: Kansas Corporation Commission
local phone, investor-owned electric service providers, natural gas, some water, and moving companies – Click here to see if your gas, water, or electric utility is regulated by KCC

Missouri: Missouri Public Service Commission
phone, water, sewer, electric, natural gas, and manufactured housing

Florida: Florida Public Service Commission

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