There are programs for low-income families who meet federal poverty guidelines, and the average homeowner. If you are having trouble paying your bill, call your utility and ask to be set-up on a payment plan.
In Ohio, most PUCO regulated companies will work with you to create a payment plan.
If you are a Columbia Gas of Ohio customer, $2.1 million has been set aside to help families that don’t meet the federal poverty guidelines that are standards in so many programs. These funds help families that fall between 175-200% of the federal poverty level. For a family of four, you can make up to $44,100. Call your local Consumer Action Agency or 211 (United Way) and ask for the closest Community Agency that can assist you.
The Patriot Plan helps active duty Reservists or National Guardsman. This program does not apply to regular active duty military members. If you get a disconnect notice while being called up for active duty, you can’t be disconnected for non-payment. You will be given the same time as you were deployed to catch up on your payments. You will not be charged late fees or interest. Call 1-800-686-PUCO for more information.
Ohio – HEAP is a federally funded low-income heating program that makes a one time payment toward your bill. You qualify if your income is at or below 200% of the federal poverty guidelines. Call 1-800-282-0880 to sign up.
PIPP lowers your energy bill into an affordable energy payment plan. There are several variations depending on your main source of heat and income.
HWAP is the Home Weatherization Assistance Program. It’s federally funded to help weatherize homes for families that fall at or below 200% of the federal poverty guidelines. It allows you to get insulation and perhaps a more energy-efficient HVAC system. The program found HWAP participants saw a reduction of gas usage around 24.7% and electric use went down about 13%. You can call 1-800-282-0880 for questions about the program.
Winter HEAP helps consumers who are disconnected, have disconnection threatened, or have less than a 10 day supply of heat.
Summer HEAP helps consumers pay up to $175 toward their electric bill, an air conditioning unit, or fan. It’s a one time payment for households at or below 200% federal poverty level AND have one member of the household that is aged 60 or older or you can prove there is a medical necessity.