delta airplanesAir Travel Consumer Guide: Airline Passenger Bill of Rights

Attorney General: National Association of Attorneys General

Better Business Bureau: Better Business Bureau

Car problems: NHTSA database for recalls, safety defects, and safety related complaints

Credit Report: Free only at Annual Credit Report

Dangerous Products: Search and report them to Consumer Product Safety Commission’s website Saferproducts

Directory of Companies to direct complaints: Consumer Action Handbook

Foreclosure helpForeclosure Help
Free National Certified Housing Counselor: Hope Now

Free Local Certified Housing Counselor:
Save The Dream Ohio

El Centro, Inc. Kansas City, KS 913-677-0100
Harvest America Kansas City, KS 913-342-2121

Catholic Charities KCMO 816-221-4377
Greater Kansas City Housing Information Center KCMO 816-931-0443
Legal Aid of Kansas City KCMO 816-474-6750
NHS of Kansas City KCMO 816-822-7703 ext. 215

Credability 800-251-2227
Credit Card Management Services Inc D/B/A 561-472-8000
Real Estate Education and Community Housing 561-712-9666
Urban League of Palm Beach County 561-833-1461 x3017

Florida also has a Hardest Hit Fund.

Nationally, you can search the HUD database or the NeighborWorks America directory.

In most communities, you can also dial 211.

Get rid of junk mail in two steps

Mailbox filled with junk mail

Junk Mail:

Opt Out Prescreen – gets rid of preapproved, pre-screened offers of credit and insurance
Direct Marketing Association – what many consumers call “junk mail” or advertisements they don’t want
Deceased Do Not Contact List – stops mail for deceased loved ones
Do Not Contact List for Caretakers – stops marketing mail for loved ones you care for

Junk Email:
eMPS – remove your email address from national lists

Money management tools:
Counseling – find a nonprofit counselor
National Foundation for Credit Counselor
– budget worksheet, calculator for life scenarios
Teaching kids about money
College credit card agreements

Consumer Action three part money management series

Money management free workshops:
$mart Money Choices – Ohio Treasurer
Money Smart Week (April) – free local workshops
America Saves Week (February) – free local workshops

moving vanMoving company:
Search Complaints, safety info, and contact information for interstate movers
Ohio Association of Movers
Missouri Movers Association

Moving Checklist from Federal Motor Carrier Safety Administration
State Moving Regulations & Agencies

Public Utilities Commission of Ohio
Federal Motor Carrier Safety Administration
Kansas Corporation Commission

Your phone bill explained: FCC

Social Service Agency Directory
Many communities are creating a directory of services through United Way. You just dial 211 on your phone, and you’ll be connected.

Unclaimed Property
State Search: National Association of Unclaimed Property Administrators

National Search: Missing Money


utility meterUtility Problem:
Ohio: Public Utilities Commission (PUCO)
landline phone, water — not municipal, natural gas, and electric, and moving companies

Ohio Consumers’ Counsel — Residential Utility Consumer Advocate

Kansas: Kansas Corporation Commission
local phone, investor-owned electric service providers, natural gas, some water, and moving companies – Click here to see if your gas, water, or electric utility is regulated by KCC

Missouri: Missouri Public Service Commission
phone, water, sewer, electric, natural gas, and manufactured housing

Florida: Florida Public Service Commission