Browsing Tag


How To / Solving problems

Social Media Complaints Solve Consumer Problems

On February 25, 2013

  When you have a problem, there is a right way and wrong way to address it. If you take the wrong approach, the company may not fix your issue. Effective complaints get the best results. Social media complaints are becoming the single best way to grab a company’s attention. When used properly, Twitter and Facebook are great tools to…

Consumer News

“Thank you for your business”

On November 23, 2012

What a week of contrasts — thankfulness and greed. Just hours after we finished our Thanksgiving meal with family and gave thanks to all we have in our lives, people lined up to rush into stores to grab a good deal. Some people fought to get what they wanted. Thanksgiving has become Black Friday or Gray Thursday. Whatever you call…

Credit / Saving money

Does free checking still exist?

On September 25, 2012

Fees are taking over at banks making it hard to find a free account. Bankrate’s annual checking survey found only 39% of surveyed non-interest checking accounts are free of charge. That number continues to decrease. In 2009, 76% of the accounts in the survey offered free checking. However, if you live in Cleveland the news isn’t as fee-ridden. These increased…

Consumer News / Consumer Tips / Saving money

What will you do for $5?

On April 15, 2012

Need some spare money? Have a unique talent? How would you answer the question — “I will _____ for $5?” If you have a service to offer, and want to buy one for $5, Fiverr might be for you. It’s the latest marketplace allowing you to buy or sell your services, only this site charges a flat fee of $5….

Consumer Tips / Solving problems

How to Stop Phone Book Delivery

On April 10, 2012

The phone book is as outdated as the home phone. I never use it anymore, yet, it still appears in my driveway or doorstep. It makes me cringe every time I see it because it’s such a waste of ink and paper. Unlike other paper products, this one is not accepted by every curbside recycling program. Phone book delivery is…

Consumer News

Southwest owns Air Tran – when will travelers see changes?

On March 27, 2012

Continental and United Airlines just completed their merger, and customers are still feeling the effects. I spent more than an hour on hold the other night waiting for someone help me merge my frequent flier accounts. Slight variations in the two accounts previously made me unable to do it myself. Now, get prepared for round two. Southwest and Air Tran…

Consumer News

Cleveland has lowest ATM fees in nation

On September 27, 2011

Cleveland may top the rankings in surveys it doesn’t want to top like poorest city, but there is one survey we’re tops in and it’s a good thing for consumers. Bankrate says Cleveland has the cheapest ATM rates in the country, even though nationally ATM surcharges hit a new high for the seventh consecutive year. The average ATM fee hit…

Consumer News

Money names Huntington Bank tops in Midwest

On September 2, 2011

Every week, there’s a new survey that shows consumers are paying more to bank. If you’re in Cleveland, there’s good news. Huntington Bank earned the top spot in Money’s Best Midwest Banks of 2011. Money said Huntington’s Asterisk -Free Checking is really asterisk free, and charges for other checking services are typically lower than others. There’s even a “24 Hour…