The joys of the season

I am a big online shopper, trying my best to avoid the stores during the busy holiday shopping season. However, my husband insisted we spend some time window shopping at the mall while enjoying the sounds and sights of the season. I reluctantly went. We pulled into a parking space farthest away from the mall.…

App ends customer service hold times

There’s an app you need to try if you are tired of sitting on hold waiting for a customer service representative to talk to you. This app makes them wait on you. It’s called FastCustomer, and it advertises that it’s  “taking the ‘suck’ out of customer service.” It sounds like a good idea, so I…