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Facebook official or hoax?

We use Facebook to make things official like births and weddings, but just because you see an announcement on Facebook doesn’t means it’s official.

What were they thinking?

When are companies going to learn the power of social media? People now use Twitter and Facebook to complain about their problems and get action on them. They also use social media to vent their opinion about new policies and procedures that impact all users. Yet time and time again we see companies making irrational…